FAQs

Frequently Asked Questions

Halal or not?

Our food is prepared by Muslim chefs and all our staff are Muslims. All our ingredients and meats are from Halal Certified supplier.

Delivery Area

Shah Alam, Klang, Port Klang and selected areas in Subang Jaya is our coverage area. Click here for more information.

Delivery Charge

Charges may vary according to your delivery location.

Klang (RM2 – RM6)

Shah Alam (RM3- RM7)

Setia Alam (RM5- RM6)

Glenmarie (RM6 – RM7)

Subang Jaya (RM6 – RM9)

Denai Alam (RM8 – RM9)

* Please check using the app to find out the exact delivery charge.

Outside Delivery Area

We can deliver to other areas with a minimum order of 15 pack per order.

Minimum Pax

There is no minimum order in our coverage area. Outside coverage area minimum 15 pax per order.

Operating Hours

Our Operating hours are from 10:30 am – 8:30 pm.

Operating Day

Our current operating days are from Monday – Saturday. We’re are off on Sunday at the moment.

Order Now

Order now applies to orders that are made on demand. With 90 minutes delivery time given.

Schedule Order

Schedule order is to be made if you want to select your own time frame for your food to be delivered but must be within our operating hours and days.

Method of Communication

We at Lauk will communicate only in Malay or English to our customer.

Order Confirmation

We will send an sms notification ones order is confirmed and by this time please take note that we have started preparing your meal. There are no cancellation or changes can be made at this point.

Online Payment

We are now accepting online payment via Billplz. You can pay using FPX (Online Banking) or Boost Wallet. Credit Card payment is not accepted yet at this stage.